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GAP ANALYSIS
Firms contemplating ISO/QS 9000 usually begin with a Gap Analysis to baseline
their present capability against the ISO/QS 9000 requirements. The assessment
and subsequent reports provide detail on the specific areas that need to be
addressed and a preparation plan, with cost and schedule to the point of
registration audit, is developed.
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QUALITY POLICY, MANUAL AND MANAGEMENT COMMITTEE
A Quality or Quality Assurance Management Committee is established and a
Management Representative appointed, usually the Quality Assurance Manager or
Director. The Quality Policy, a statement on the company's quality position,
together with specific quality objectives, is formulated, approved, signed by
the Chief Executive Officer and posted throughout the company. The Quality
Manual, containing the Quality Policy, follows and provides general guidance on
how the company will comply with the various elements of ISO/QS 9000 and
establish a viable quality process within the company.
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QUALITY PROCEDURES, WORK INSTRUCTIONS & OTHER DOCUMENTS
All procedures required by the Gap Analysis are developed and implemented,
together with any work instructions deemed to be necessary to support the
procedure. All necessary forms, reports and records required by the procedures
or work instructions are developed and become a part of the procedure or work
instructions.
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TRAINING
Training to complete the ISO/QS 9000 process includes the ISO/QS Overview
Training for selected personnel, ISO/QS Internal Auditor Training for internal
auditor selectees and SPC training for personnel that will be involved with the
utilization of statistical techniques where required by the ISO/QS 9000 process.
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OTHER ISO/QS 9000 SERVICES
Other services include registrar selection if the client firm decides to
interview multiple registrars for registration. Assistance during the
registration audit is available to ensure that the audit proceeds as
efficiently as possible. On-going consulting is available to fine-tune the
internal audit process and to prepare for recurring surveillance visits.
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If your firm is contemplating ISO/QS 9000
registration, contact us for consulting and training assistance to prepare for
ultimate registration. We can assure you success at at reasonable cost.